PTTC Privacy Policy

Revised 4.25.25

Privacy Policy
Effective Date: April 21, 2025
Governing Law: Commonwealth of Pennsylvania, United States

PTTC Training Complex LLC, DBA PTTC ("PTTC", "we", "us", or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, share, and protect your information in compliance with applicable United States federal laws and the laws of the Commonwealth of Pennsylvania, which govern this Policy.

1. Information We Collect

We may collect the following categories of personal information from you through our website, registration forms, communications, and in-person interactions:

a. Identifying Information

  • Full name

  • Email address

  • Phone number(s)

  • Physical address

  • Date of birth

  • Government-issued ID information (where required by law or training policy)

  • Emergency contact information

b. Payment and Transaction Information

  • Payment card details (processed through secure third-party payment processors)

  • Billing address

  • Transaction history (range fees, training courses, memberships, etc.)

c. Technical and Usage Information

  • IP address

  • Device identifiers

  • Browser type and version

  • Pages visited on our site

  • Date and time of visit

  • Referring websites

  • Cookie and analytics data (see Section 8)

2. How We Use Your Information

We use your information to:

  • Provide you with access to our training and range services

  • Register you for classes, memberships, and events

  • Communicate with you regarding bookings, changes, or emergencies

  • Respond to inquiries and provide customer service

  • Send marketing communications (where permitted)

  • Maintain safety and compliance records

  • Prevent fraud, protect our facilities, and comply with the law

  • Improve our services, website, and user experience

3. Consent to Communications (TCPA & CAN-SPAM Compliance)

By submitting your contact information, you expressly consent to receive communications from PTTC, which may include:

  • Emails regarding purchases, updates, and promotions

  • Text messages (SMS/MMS) related to scheduling, urgent updates, and marketing (with opt-in consent)

  • Telephone calls for customer service, scheduling, or training-related purposes

You may opt-out of marketing communications at any time:

  • Click “unsubscribe” in any promotional email

  • Reply “STOP” to any promotional text message

  • Call or email us using the contact information below

We may still send transactional or service-related communications, even if you opt out of marketing.

4. Legal Basis for Processing

Under applicable law, we process your information based on:

  • Your consent

  • The performance of a contract (e.g., class registration, range usage)

  • Legal obligations

  • Legitimate business interests (e.g., internal record-keeping, safety)

5. Disclosure of Information

We do not sell your personal information. We may share it only as follows:

  • With trusted service providers who assist with operations, payments, email, or communications (subject to confidentiality obligations)

  • With law enforcement or other authorities, as required by applicable laws or legal processes

  • If necessary to protect our legal rights, customers, staff, or property

  • In the event of a business merger, transfer, or sale

  • No personal information, mobile number or messaging consent information will be shared with third parties or affiliates for marketing or promotional purposes

6. Your Rights Under U.S. Law

Depending on where you reside, you may have certain rights under U.S. federal and state laws, including:

  • The right to access or obtain a copy of your personal information

  • The right to correct inaccuracies in your information

  • The right to request deletion of personal information (unless we are legally required to retain it)

  • The right to opt-out of marketing or promotional communications

  • The right to file a complaint with a government agency

To exercise these rights, contact us using the details below. We may verify your identity before fulfilling your request.

7. Data Retention and Storage

We retain your personal information only as long as necessary to:

  • Fulfill the purposes outlined in this Privacy Policy

  • Comply with legal or regulatory requirements

  • Resolve disputes and enforce agreements

Information no longer needed is securely deleted or anonymized.

8. Cookies and Tracking Technologies

We may use cookies, beacons, and analytics tools (e.g., Google Analytics) to:

  • Understand user behavior on our website

  • Improve functionality and security

  • Remember your preferences

You may disable cookies through your browser settings. However, disabling cookies may impact your website experience.

9. Data Security

We employ physical, administrative, and technical safeguards to protect your data, including:

  • Secure payment processing

  • Encrypted communications

  • Role-based access control

  • Data access logging

While no system is completely secure, we take reasonable steps to protect your information from unauthorized access, misuse, or disclosure.

10. Children’s Privacy

PTTC does not knowingly collect personal information from children under the age of 13. For minors between 13 and 17, data is only collected with parental or guardian consent as part of youth safety and firearms training programs.

11. Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. Please review their privacy policies before submitting information.

12. Governing Law

This Privacy Policy and any disputes arising from it are governed by the laws of the Commonwealth of Pennsylvania, without regard to conflict of laws principles. Any legal action or proceeding shall be brought exclusively in a court of competent jurisdiction in Pennsylvania.

13. Policy Changes

We may revise this Privacy Policy periodically. When we do, we will update the "Effective Date" at the top of this document. Significant changes will be communicated via our website or directly where appropriate.

14. Contact Us

If you have any questions about this Privacy Policy or would like to exercise your rights under it, you may contact us at:

PTTC Training Complex LLC, DBA PTTC
1206 E Main St, Reynoldsville PA 15851
Email: Support@pattc.net
Phone: (814)-612-2285